BlueCheck Age Verification
Most of you have heard the new FDA regulations will be going into effect on August 8th.
One of the new regulations says online retailers have to have age verification in place for domestic United States customers.
We have a company doing this for us called BlueCheck.
Please keep in mind, this process is required for United States customers only.
WHAT INFORMATION WILL I NEED TO PROVIDE?
During the checkout process after clicking "Place Order", you will be prompted with the BlueCheck pop up. BlueCheck will ask you to verify your identity on behalf of Cigtechs. Additionally, federal law requires you to provide a photo ID if you're under the age of 27 in an additional 3 step verification process. This one-time process takes only a few minutes. Your information will be encrypted and never used for any other purpose by BlueCheck or Cigtechs. The next time you order, you'll use your account to log-in for a much faster checkout.
The first screen you will see is letting you know we do need to verify your age.
1) YOUR LEGAL NAME
2) YOUR DATE OF BIRTH
3) YOUR MOBILE NUMBER
Enter just your 10 digit phone number without dashes or spaces.
4) PHOTO ID OR LAST 4 OF YOUR SSN
If you are over the age of 27, you will have the option to either input the last four of your SS number OR upload a photo ID. If you are under the age of 27, you are required to upload your photo ID.
If you are over the age of 27 and your verification is successful, YOU ARE DONE! You will receive a text message with a four digit SMS code to input into the BlueCheck screen. After this process you will be routed back to the order confirmation screen.
NEXT STEP: ENTER YOUR 4 DIGIT SMS VERIFICATION CODE
ADDITIONAL 3 STEP MANUAL VERIFICATION
If you are under the age of 27, you will continue onto the next 3 step manual verification process. Don't worry! It is super simple and easy to complete.
STEP 1: EMAIL VERIFICATION
You will need to enter in your email to correspond with BlueCheck's 24/7 support team for manual verification. This is where BlueCheck will notify you when your verification is complete.
STEP 2: UPLOAD A SELFIE WITH ID
In order to prove possession of your ID, please take or upload a photo with your ID held next to your face. You can do this from your computer or your mobile device.
If you are using your mobile device, the BlueCheck system will prompt you to open your camera app or access your photo library.
STEP 3: UPLOAD PHOTO ID
The final step of the manual verification is to upload your photo ID. Once this step is completed, you will be prompted with this screenshot below letting you know that your actions have been completed and to await your email verification.
Once you have completed these steps, BlueCheck will email you to inform you if you have been verified or not.
This should only take a couple minutes! BlueCheck's live 24/7 team will view your uploads to verify age. Once verified, you will receive an email with the subject title "BlueCheck Verification: PASSED." After you have received this confirmation, you will be able to proceed to checkout. BlueCheck will ask you once more for your name at this time and will immediately text you a 4 digit verification code to input and then you are done! Remember, you will only be required to complete the photo verification process ONE time. If you are an existing customer who has already been verified, you will NOT need to be verified again. Instead, you will simply login to your BlueCheck account to retrieve your verification credentials.
Any information you provide is used exclusively to verify that you meet the legal requirements to complete your purchase. Your information is secure and will not be shared with outside parties. The last 4 SS number data is wiped immediately upon verification and photo IDs are securely stored offline on an encrypted hard drive with BlueCheck.
NOTE: You’ll be unable to complete your order unless you successfully verify your age through BlueCheck.
With recent changes to the law, all online retailers must begin providing a higher standard of age verification and BlueCheck was by far the quickest, safest experience for our customers. If you have questions, please email BlueCheck directly at firstname.lastname@example.org. They're very quick with responses. Please also feel free to contact our Cigtechs Support as well.